FAQs

FAQ's:
How can I pay for my order?
We accept Visa, MasterCard, American Express, and checks. Orders paid for by check will not be processed until the funds have been verified.

Will my personal information remain private?
Absolutely, we will not sell, trade, or rent your personal information to anyone. I don't like it when companies do that to me so I will not do that to you.

How much will shipping cost?
You will be given a list of different methods during the order process to chose from. We use mainly UPS and the United States Postal Service.
The rates will depend on the weight, volume, and the destination. We will strive to get the best shipping prices available to us.

Will you ship to a PO Box?
UPS will not deliver to a PO Box address. Please select a United States Postal Service shipping method such as Priority Mail when shipping to a PO Box address.

How do I know what size boots to order for my pony?
If your pony is between 13-14 hands chose 'pony' size for the front and 'cob' size for the back.  If your pony is 14 hands chose 'cob' size for the front and 'full' size for the back. If this does not work please read our return policy if they do not work.

Have A Question?
Looking For A Product You Don’t See?
Simply fill out the form below and we’ll get back to you shortly. Thank you in advance!